Services
Whether you are a building owner, managing agent or consultant, Team Q offers a comprehensive range of technical support services to suit your needs.
Whether you are a building owner, managing agent or consultant, Team Q offers a comprehensive range of technical support services to suit your needs.
Scheduled Maintenance Services
Team Q has extensive experience of maintaining building services equipment in a wide variety of sectors and environments.
Our maintenance strategies are based upon industry standard SFG20, but we also offer bespoke regimes aligned to meet our client’s specific business needs and risks. To facilitate this, we invest the time to ensure we fully understand the core drivers within our clients businesses.
Our maintenance plans are designed to minimise disruption to your core business and we always schedule our engineer’s visits to suit our customers’ business operations.
There is a raft of legislation associated with the management of buildings and the assets contained therein. We can advise on a wide range of compliance issues to ensure the safety of your building users and the protection of your buildings valuable assets.
Our planned maintenance services are delivered through both resident teams based full time on site and through our fleet of mobile service engineers.
Reactive Support Services
Team Q provides a professional engineering response service for its contract customers 24hrs a day, 365 days a year.
We understand that breakdowns can impact heavily on our clients operations; we pride ourselves not only on our rapid response but also upon our first fix ratio.
All our service response engineers are fully trained, operating from fully resourced vehicles to facilitate repairs on time, first time.
Our systems enable us to record asset history information to assist in trend analysis and planning for future capital replacement projects.
24/7 Help Desk
Our Help Desk provides a professional call handling services for our customers 24 hours a day 365 days a year, providing piece of mind that in the event of a breakdown, we will respond whatever the time of day or night.
Our Help Desk Operators are fully trained to deal with routine and emergency situations and have direct access to our workforce.
Team Q uses simPRO software as its preferred asset management tool for managing planned, reactive and project works. Our systems are enabled to accept fault notifications by phone and email.
Project Services
Whether our clients require M&E capital plant replacement or upgrade works, Team Q’s knowledgeable project managers are on hand to offer bespoke packages.
With more than 30 years’ experience we can offer a seamless approach from start to finish.
We deliver innovative, efficient and durable solutions, which is why we have trusted relationships with our clients, some of which we have maintained for more than 15 years.
Team Q has the skills, knowledge and experience acting as Principle Contractor to ensure all obligations under the Construction (Design & Management) Regulations is correctly fulfilled.
Energy Services
Team Q are strategically placed to impact positively upon our client’s energy consumption.
Eliminating wastage and using what you need as efficiently as possible is always the first step on a roadmap to a low carbon environment. Our process for reducing demand follows a number of logical steps to ensure your buildings are running as efficiently as possible.
We can provide detailed energy management assessment of the building services installations and associated controls. This information can be used to target initiatives and to assist in life cycle planning.
Asset Management Services
Having an effective asset management strategy in place is essential in order to maximise efficiency, minimise operating costs and plan for future capital expenditure.
Team Q offers a range of asset management services for the built environment:
- Condition Surveys
- Dilapidation Surveys
- Asset Lifecycle Planning
- Maintenance strategies
- Forward Maintenance Plans
Assets often change over the lifetime of a building and it can be all too easy to lose track, especially on multi-site portfolios. Regular validation surveys provide a valuable tool for maintaining an accurate asset database
Compliance Services
Responsible persons have a legal obligation to provide a safe and secure environment. This includes ensuring facilities remain statutorily compliant.
Being able to demonstrate compliance is a prerequisite and this audit helps customers focus on implementing practical measures for keeping staff, the public and the buildings they occupy safe.
We will identify whether installed assets have been maintained in accordance with relevant statute (and codes of practice).
Our reports contain a dashboard using a simple RED, AMBER, GREEN status to help identify associated risks and priorities.
